Customer service was routinely excellent in every phase of our job. All employees with whom we had contact were professional, knowledgeable, personable and thorough. Expert installation with installers that worked seamlessly together, took great care of our home and were conscientious and respectful regarding Covid-19 protocol. Nick Z. and TJ N. were the excellent installers on our job.
Levi Fias and Cody Allen were very prompt, friendly, and professional. They took excellent care of my home, cleaning up thoroughly at the end of each of the two days it took to install my windows and patio door. They answered all my questions and demonstrated how things worked. We joked around a bit and talked about birds, one of my passions. The windows and patio door look very nice and much better than the original windows. They even redid some of the trim when they found out that what they had originally was not quite wide enough to reach the original caulk lines. They installed a better threshold for the patio door as well.
Beau Witucki and John Webber just installed our new windows today. They called to let us know they were coming and arrived on time. They protected our areas, both inside and outside, as they worked-including the path through the house from the front door to the windows. They worked quickly, there was no foul language, they kept their music at a respectful volume, and they had great camaraderie and teamwork. There was a mishap with a poorly placed sprinkler and Beau handled it perfectly. He immediately notified me, went and bought a replacement part, and had it fixed before the windows were done. They walked me through the process and stopped to show me some rot and how they were handling it before they did so. Then they trained me on usage of the windows and made sure they answered any questions I had before wrapping up. I am very impressed with their customer service and thoroughly enjoyed having them work their magic. And that's not even mentioning the windows!!! They are beautiful and transformed our house inside and out!! This is one purchase we are not regretting!
Great company and product! Jason Katwijk and Beau W. were fantastic - polite, professional and courteous.
Beau Witucki and John Webber... A professional team who are highly skilled and take pride in their work! Great to have these respectful and friendly installers help us remodel our older window and patio door into something beautiful, durable, and energy saving!